Signposting - Social care services - Services


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Section: Signposting

Subsection: Signposting - Social care services



Occupational therapy
Related subsections
Accessing social care, Assessment for social care, Eligibility, Direct payments, Personal budgets
Related articles
Learning disability nursing, CAMHS
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To help you understand how the needs of your family fit into the system of service provision in Wiltshire, this page lays out the 4 levels of service available. This information can be helpful when applying for help or discussing matters with your social worker.

You will also find articles about some of the most common services that you are likely to receive.

For more information about the many services that are provided in Wiltshire, visit the council's [Children, young people and families web pages].

4 levels of service provision

Level 1 – universal services

The majority of children in Wiltshire use universal services, which are for everyone, such as children’s centres, school, GPs, health visitors and leisure centres.

Level 2 – targeted services

Children and young people who have additional needs that cannot be met through universal services alone may also need support from a targeted service. A targeted service is specially designed to meet the needs of children and young people with a disability. Bridging projects, a counselling service and short breaks available through the Short Breaks Scheme are examples of targeted services.

If your child or young person requires extra support from a targeted service, it is not always necessary to have an assessment, although you might find it helpful. Your social worker or lead professional can advise you.

Level 3 - targeted specialist services

Children and young people who have complex and profound additional needs will be supported by targeted specialist services. Services at this level may be provided through the Children with a Disability Teams (CDTs) or through health and mental health services, such as the Child and Adolescent Mental Health Services and Healthy Minds. Such services can include overnight respite care, sitting services and direct payments.

Level 4 - specialist services

Children and young people whose parents or carers are unable to provide all the care they may need, due to complex health care needs, life threatening conditions or profound disabilities, and children who need safeguarding, may require support from specialist services. Services such as those provided through the Children with a Disability Teams (CDTs), can include overnight and daytime medical and nursing care in the child’s home, or hospice based overnight care.