What we do - Have your say! - Surveys


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Section: What we do

Subsection: What we do - Have your say!

WPCC Surveys

Adult Social Care - Have Your Say

The Association of Directors of Adult Social Services (ADASS) has asked each local authority in the South West to carry out a self-assessment of quality and effective social care practice.

As well as asking our teams to rate themselves, the WPCC has been invited to feedback the views of parent carers and those supported by social care to inform the self-assessment.

To help you share your feedback, we have created a very [short survey]. We encourage feedback from parent carers, and young people and adults who are supported by adult social care. We recognise that some young people and adults who are supported by social care may need the help of someone who cares for them to complete the [survey].

Please share your feedback.

The survey will close at 5pm on Sunday 2nd February 2020.

Community Child Health Services Information - do you struggle to find the information you need?

At our recent Health Q&A sessions, parent carers said that it isn't always easy to find the information they need to support the health and/or medical needs of their child. Parent carers said that they don't always know what information or support is available, or how to find it, or which health services are responsible for what.

To respond to this issue, Virgin Care are keen to work on their website to make it easier to access information about who does what and how to find the information you need as a parent carer.

To help Virgin Care make improvements to their website, we would be grateful if you could spend a moment to answer the two questions in our survey:

What information are you looking for?


What search words do you use to try to find the information you are looking for?

You can come back to this survey as often as you like. We will feedback to Virgin Care on a monthly basis to continually inform their work on their website. It would be especially helpful if you complete this survey after you try to find information to support your child's health and medical needs, to feedback what information you looked for and how you tried to find it.

The survey will remain open for the foreseeable future and we will update if a closing date is introduced in the future.

Thank you in advance for your time, you can find the survey [HERE].

Technology to Help People Needing Care and Support

Wiltshire Council is working with an organisation called TSA (Technology Enabled Care Services Association) to review the current use of technology for people needing care and support, and explore opportunities to enhance the role of technology enabled care.

TSA is asking for people’s input to inform their work. Responses from the people who use or would like to use technology to support their care are encouraged. However, it is recognised that the person you care for may need your help to complete this survey, or it may be necessary for you to answer on their behalf.

We would very much appreciate your time to complete this short survey to help inform this work. Your responses to the survey will be anonymous.

The survey will close at 5pm on Wednesday 17th July 2019.

Please click [SURVEY] to complete online, thank you.

SEND Transport Meet & Greet Visits

Wiltshire Parent Carer Council has been contacted by one of the SEND transport providers in Wiltshire asking for some advice, hints and tips for their drivers/staff when visiting a family for a SEND transport ‘Meet & Greet’. Meet & Greet visits enable children/young people and their parent carers to meet the transport staff (both driver and passenger assistant) and familiarise with the vehicle before transport to school starts. It also gives families an opportunity to ask questions, discuss pick up times, etc. The aim of these visits is to prepare and reassure children, young people and their families as much as possible in advance.

We welcome any constructive comments from families about the ‘Meet & Greet’ visit that would be useful for the provider/drivers. Please [click here] to take part.

The survey link will be open until 5pm on Sunday 30th June 2019

The WPCC will collate the comments and present them to the transport provider and to Wiltshire Council’s SEND Transport team who will be revising their drivers’ handbook later in the year.

WPCC SEND Transport Survey

In Wiltshire, there is a new programme called FACT that is looking at what is working well and what could be done differently across children’s services (including health, education and social care). FACT stands for Family and Children’s Transformation. FACT is working with many different stakeholders to begin discussions about how organisations in Wiltshire are working together and what could be done to make lives better for families. These stakeholders include a variety of health services, schools and early years’ settings, council services, family support services, voluntary organisations and the Wiltshire Parent Carer Council. FACT is working to improve all families’ experiences of accessing children’s services, not just for those of children with SEN and/or disabilities. Key to the programme is the desire to always want to improve the services provided so that children and young people can live safely, healthily and be happy in their own families and communities, and build on good work already going on and move it forward.

One of the FACT work streams that Wiltshire Parent Carer Council (WPCC) has been involved in is looking at SEND Transport. WPCC and the FACT SEND Transport group would really value parent carers’ input to help shape the service and to ensure it meets children and young people’s needs and is as economical as possible.

We would be very grateful if you could spare 10 minutes of your time to take part in a short survey to help inform the SEND Transport work and to help us all work together to meet the needs of children and young people with special educational needs and disabilities and their families more fully. (If you have more than one child or young person using SEND travel assistance, please complete a survey for each child).

Anyone who needs assistance completing the survey can contact WPCC on 01225 764647.

All survey responses are anonymous.

To take part in the survey please follow this link by [Clicking Here]

The survey will close at 5pm on Wednesday 14th November 2018

This survey is now closed
To view the Survey Report, please go to our Results page

Childhood Immunisation Survey

After having face to face discussions with parent carers about childhood immunisations, in partnership with Public Health we have created a short survey to give as many parents as possible an opportunity to contribute to the discussion. The information obtained through this survey and the face to face discussions will be fed back to Public Health to inform decisions about how immunisation uptake might be improved.

It should take approximately 5 minutes to complete this survey; if you would like to respond about more than one child, please complete a separate survey for each child.

Thank you in advance for your time and contribution, click [HERE] to go to the survey.

Closing date for the survey is Saturday November 3rd 2018

Youth Services for Children and Young People with SEND – Have Your Say

Parent carers and young people were invited to participate in the review of Youth Services in Wiltshire a few years ago. As a result of consultation, commitments were made to provide appropriate youth club services for children and young people with SEND, and youth clubs for children and young people on the autistic spectrum. In response to where parents said these clubs and opportunities were most needed, work took place to establish clubs across the county.

Wiltshire Council is beginning work on writing the tender specification for the new Short Breaks Activity Clubs contract which is currently provided by Barnardo's; this is a good opportunity to ask if what is currently provided is still the right provision.

We would really appreciate a few minutes of your time to participate in a short survey to help inform some of the detail of the new contract specification.


This survey will close at 5pm on Sunday 7th October 2018.

Tell us your ‘Positive Stories About Dyslexia’

On Monday 1st October 2018, the WPCC will be helping out at the Dyslexia Awareness event at County Hall in Trowbridge. At the event we would like to have a display board with lots of positive stories about dyslexia.

We would very much appreciate if our parent carer members and/ or their young people, would answer a few short survey questions to help us put together our display. There are up to 4 questions and you can answer however many you want to.

All of your comments will remain anonymous and are needed by 5pm on Sunday 23rd September 2018. Please follow this link to take part: [Positive Stories]

Local Offer Provision Survey

We were notified on Monday 22nd January 2018 that Wiltshire had been selected for a Local Area Special Educational Needs and Disability (SEND) Inspection commencing Monday 29th January 2018.

We are keen to help parent carers to contribute to the inspection in as many different ways as possible and we have already promoted the webinar taking place on Friday 26th January 2018 that has been set up by the inspection team. In an effort to collect more information to input into the inspection, we would like to invite you to complete a survey about identification of SEND, providing for and meeting needs, outcomes for children and young people who have SEND.

We appreciate there is a tight time frame within which to complete the survey before the inspection begins but we have tried to keep it as simple as possible. We will share the results of the survey during the inspection week to help inform the inspection process.

The survey will close at 12:00pm on Saturday 27th January 2018.

Please click [HERE] to go to the survey.

Keeping you Informed

We have set up a Local Area SEND Inspection page on our website which we will be keeping up to date with information about the inspection as we receive it. It also contains information on other ways parent carers can contribute their views to the inspection. Click [HERE] to go to the inspection page on our website.