Signposting - Special educational needs - KIDS WISA


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Section: Signposting

Subsection: Signposting - Special educational needs


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KIDS WISA is the new SENDIAS service for Wiltshire run by the charity KIDS (Previously run by Action for Children). They can offer free, independent and neutral information on Special Educational Needs and/or disabilities (SEND), and can give guidance to help young people with SEND and their parents/carers to make appropriate and informed choices relating to education, health and social care.

Their experienced team, based in Trowbridge, provides this individual support in a number of ways:-

  • They can discuss your views and concerns and support you to express them in writing. They can also facilitate meetings with school or the Local Authority.
  • They can help you to understand your rights in terms of SEND legislation.
  • They can assist you with forms, letter writing, and looking through reports and other paperwork in relation to your child’s education.
  • They can support you around My Support Plans, My Plans (Education Health and Care Plans), and Annual Reviews. They can also advise around personal budgets and home schooling.
  • They can support you around the Appeals process and around mediation or tribunal.
  • They can facilitate meetings with Education Officers to try and resolve issues before mediation and tribunal.
  • They can signpost you to other services and organisations including the Wiltshire Parent Carer Council (WPCC) who may be able to support you, and talk to you about the Local Offer. They work closely with the WPCC to ensure parents and young people are given the opportunity to share their collective experiences to positively impact on decisions about local SEND services.
  • They can support you if your child is being excluded and has a Special Educational Need and/or disability.

To access their service or get more information either;

Call them on 01225 307455 or 01225 307456 (Monday – Friday 9am-4pm)

Contact them via their email

Visit their website: or social media page:

Click HERE to see their leaflet.