Signposting - Social care services - Wiltshire's Child Disability Teams

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Section: Signposting

Subsection: Signposting - Social care services

Wiltshire's Child Disability Teams

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Wiltshire Council’s Children with a Disability Teams (CDTs) provide a service to meet the additional needs of children and young people up to 18 years old and their families.


Services for children and young people with disabilities are provided in many different ways, to meet various levels of need, from universal services such as children's centres or GPs, to specialist services such as medical and nursing care - to find out more about service levels, see our Services page.

You'll find the answers to many questions you may have on Wiltshire Council's Child disability service web pages. If your enquiry is urgent or you can't find the information you need, then you can contact the relevant Child Disability Team directly using the details below.

Contacting the Child Disability Service

Child Disability Team North and East
Monkton Park
Chippenham SN15 1ER
01249 707990

Child Disability Team South and West
Trowbridge Resource Centre
53 Rutland Crescent
Trowbridge BA14 ONY
01225 752198

For Emergency Duty Service - out of hours
Please ring the number for the team in your area (see above) and the out of hours emergency number will be on the phone message.

How to make contact

Telephone
Most new contacts are dealt with by the duty Social Worker. There will always be a Social Worker on duty during office hours, but they may be dealing with somebody else so may not be able to respond immediately. Sometimes you may speak to a student Social Worker. This is somebody who is in training and whose work is supervised by a qualified Social Worker.

Visit
It is best to make an appointment by telephone rather than calling in. This will ensure that your waiting time is reduced.

Write in
Please address your correspondence to the Team Manager who will usually ask the duty Social Worker to respond.

Information you will need to have ready

  • Basic information: such as name address, date of birth, who lives in the household.
  • Specific information: what are the child’s needs, what help do you get already, what has caused you to call now?

What you should expect after first contact

  • Telephone advice, signposting and support within 24 hours
  • For services there will be an assessment within 7 days