Signposting - Health & wellbeing - Update on the Re-commissioning of Children's Community Health Services in Wiltshire

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Section: Signposting

Subsection: Signposting - Health & wellbeing

Re-commissioning of Children's Community Health Services in Wiltshire

April 2016 - Transfer of Children’s Community Health Services

From 1st April 2016, Virgin Care are delivering the new Wiltshire Children's Community Health Service, and will provide consistent and equitable levels of service and support to children and their families no matter where they live in the county. Virgin care have asked the WPCC to share the following update:-

Virgin Care are pleased to report that the transfer of Community child health services in Wiltshire, which were previously provided by five separate organisations, went smoothly and we are working hard to ensure that families receive a good experience. We have had some really valuable feedback from parent carers already about communications, service venues and ways to develop, so we wanted to thank you for these valuable contributions and assure you that we are incorporating your suggestions into our plans. We are working closely with the Wiltshire Parent Carer Council to set up some more engagement sessions and these will be communicated over the next few weeks.

There is more information in the attached letter, along with our contact details, so if you do have any questions please don’t hesitate to get in touch.

October 2015 - Update on the Re-commissioning of Children's Community Health Services in Wiltshire

Wiltshire Clinical Commissioning Group (CCG), Wiltshire Council and NHS England South currently commission the following community health services for children:-

  • Health Visiting
  • School Nursing
  • Community Paediatricians
  • Community Paediatric Audiology
  • Children’s Community Nursing
  • Children’s Continuing Care Team
  • Speech and Language Therapy
  • Physiotherapy
  • Occupational Therapy
  • Children’s Learning Disabilities Nursing
  • Palliative Care (The Lifetime Service)
  • Looked After Children Health Service


As the contracts for these services are due to expire in January 2016, Wiltshire Council and the CCG have carried out a re-contracting process.

Parent carers were invited to participate in consultation events during November 2014 and a survey to ensure their views on children's community health services informed decisions about the service in the future. The results of the consultations, and the feedback from everyone who was involved in the consultation process has informed the decision that Wiltshire CCG, Wiltshire Council and NHS England has made which is described in the official statement below.

"A single provider for Wiltshire’s Community Child Health Services

Wiltshire Clinical Commissioning Group, Wiltshire Council and NHS England have today (14 October) confirmed the intention to award Virgin Care the contract1 to provide community child health services in Wiltshire2 for the next five years.

As of April 2016, the services currently provided by five different providers, which include among others, children’s specialist community nursing, health visiting and speech and language therapy will transfer to Virgin Care. By moving from five providers to one, your child will have access to consistent and equitable levels of service and support regardless of where you live in the county.

Your thoughts, comments and ideas all helped to develop the principles that the service will adhere to and we’d like to say thank you for your time and input. We are confident that a single provider of community child health services will ensure that children in Wiltshire have the best possible start in life.

There are no planned changes to people working within this area so you and your child will still be able to access high quality services across the county from people you know.

We would like to take you with us as we move forward with child community health services in Wiltshire*. We will be holding a series of events in the New Year to keep you up to date, details of those will follow over the coming months.

Further information can be found on [NHS Wiltshire Clinical Commissioning Group] and [Wiltshire Council] websites.

1Following completion of a 10 day standstill period
2Services provided in Swindon do not form part of the community child health services in Wiltshire contract"